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Technical Service

Provide the best possible products and "Zero-Distance" service
We are making efforts to establish itself in more world markets,and to set up overseas organizations to better understand local needs and provide more thorough and timely service.

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Pre-sale service:

We help customer choose the best boiler model according to different requirements of various industry. Before delivery we will provide foundation drawing, layout drawing, boiler room layout, etc.
Can also be extended warranty services according to customer requirements when both sides negotiated.
Promote the operation of later equipment to achieve the best effect, and do a good job in energy conservation and environmental protection.
Our aim is to ensure that the investment of our customers can bring the best benefits.

In-sale service:

We keep 24 hours online and keep close contacts during the production process to ensure on time delivery with perfect finished product.

After-sale service:

1.provide full range of original spare parts.
2.Engineers abroad installation and commissioning service is available.
3.Our engineers will held a training for boiler workers to ensure the safe operation.
4.Free maintenance and repair for one year and lifelong service.

Manuals and Catalogues

Installation Accessories, Tool Kit & Manual Books and CCS Certificate for engine
Operator's Manuals and Parts Catalogs for equipment all come with equipment package to you (English Version).
If you need extra set, some of them are available in electronic format, if not available, you can purchase a hard copy or CD rom from us.
You can just contact our sales office for assistance with purchasing Operator's Manuals and Parts catalogues.
We also supply products catalogues to our dealerships.

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Warranty

12 months or 1500 running hours from shipment date, subject to the earlier. If the quality problem arise during the warranty period, and verified that the problem is caused by our genset-body instead of external or natural reasons (Refer to all kinds of natural disaster, shipping, loading, unloading, wrong-operation, etc), we will supply the relevant spare parts free of charge for maintenance;

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Export/shipping

We can provide a comprehensive freight forwarding service.
We have worked with many world famous shipping carriers and can arragne shipment to any country in the world, it can save your time and money.

Our location are ideally placed to deliver to all of the major export China ports .
We offer FCL* AND GP* containers from the China to Worldwide
We are also able to offer RORO* (roll on - roll off ) for the shipment of vehicles. Read more